Clients

Case Studies

Brecknock Insurance Brokers – November 2011

Strategic Review of Succession Planning

Brecknock Insurance Brokers are a long-standing client of Weiser Consulting, with our first project for this business conducted in 2009.

In October 2011, the Operations Manager, Peter Francis, contacted us for help with reviewing succession planning for management roles in the business

The Human Resources/Office Manager of Brecknock had tendered her resignation, and as this is a pivotal role in the business, there was concern about how their needs could be met and how to proceed.

Brecknock required external, independent advice to ensure clarity on objectives and how this issue might be resolved.

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Sign*A*Rama Melrose Park – August 2011

Strategic Planning Workshop

In August 2011 we facilitated a strategic planning workshop for Sign*A*Rama Melrose Park, a franchisee of Sign*A*Rama international, the world’s largest sign franchise with more than 1,000 locations in 50 countries.

During the workshop a number of risks and issues unique to this business were identified.  A number of possible IT systems were also identified for potential implementation.  We provided a written report to the business owners following the workshop.  This report included recommendations for actions which we felt would mitigate the risks arising from the most pressing issues facing this business.
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Elite Plumbing Services – July 2011

Strategic Planning Workshop

In July 2011 we facilitated a strategic planning workshop for Elite Plumbing Services.

This organisation is a privately owned small business, which provides plumbing and drainage services to builders in the Adelaide metropolitan area.

Outcomes of this workshop were recommendations for this organisation’s business strategy, human resources and information technology – provided to the business owner in a written report.
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Department for Families & Communities – CIO’s Office 2010 – 2011

Project Management – IT system implementation

In 2010 the CIO’s office of the Department for Families & Communities required project management and liaison with the external IT system provider to implement an integrated incident reporting system.

Use of this new IT system throughout the department supports reporting by staff of accidents, incidents, hazards and client feedback.  The ease and convenience of online reporting by end-users facilitates timely provision of information to those in the Department responsible for instigating investigation, action and management of risks.
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Brecknock Insurance Brokers 2009 – 2010

Performance review and process mapping

In November 2009, the directors of Brecknock wished to examine the performance of the organisation, to determine if there were any opportunities for improvement and/or reduction of administrative costs.  Weiser Consulting was engaged to undertake a performance review, with a formal written report provided to the directors in January 2010.
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